Connected Housing 2012

The 2012 Connected Housing Index was produced to help Social Housing providers benefit from an in-depth view of digital transformation activity across the sector. It provided an aggregated analysis of how Housing providers were using digital media and developing services online. Studying over 175 Housing Associations over a period of six months, this report looked at digital service delivery and social media usage across Facebook, Twitter and LinkedIn and incorporated Kred scores to gauge social influence and outreach.

The aim of this study was to provide the answers to a number of questions that could help Housing providers develop greater utility and quality of service and build their social profile and performance as brands.

If you’re interested a copy of this report, please get in touch with us.